About 360-Degree Feedback

Discovering 360-Degree Feedback

1.What is feedback?
2.Why is feedback important?
3. How can someone in the workplace get feedback?
4. How can teams and organizations get feedback?
5. What is 360-degree feedback?
6. Where did the idea of 360-degree feedback come from?
7. In what formats is 360-degree feedback commonly available?
8. Why is 360-degree feedback considered more effective than single-source feedback?
9. What does formal 360-degree feedback provide that spontaneous person-to-person feedback doesn't?
10. What are the best uses of 360-degree feedback?
11. Who are the best sources of 360-degree feedback?
12. How does the 360-degree feedback process work?
13. How often should 360-degree feedback be administered?
14. What are the major benefits of 360-degree feedback?
15. What are the most common concerns about using 360-degree feedback?
16. What are the most common misconceptions about 360-degree feedback?
17. How is 360-degree feedback different from personality assessment?
18. What’s the best way to compare 360-degree feedback systems?
19. What questions do you need to ask when evaluating a 360-degree feedback system?
20. How can you verify the validity and reliability of a 360-degree feedback survey?
21. How important are national and industry norms?

Introducing 360-Degree Feedback to Your Organization

1. Why do some people resist the idea of 360-degree feedback?
2. What factors influence readiness for 360-degree feedback?
3. How important is trust to using 360-degree feedback successfully?
4. Can 360-degree feedback be used successfully during a reorganization?
5. Will an existing performance review program help people accept 360-degree feedback?
6. Can an organization that has no HRD program use 360-degree feedback effectively?
7. How comfortable do people need to be with 360-degree feedback?
8. How can you build support for 360-degree feedback?
9. What’s the most effective way to introduce 360-degree feedback?
10. What can an organization do to avoid problems with 360-degree feedback?
11. What are the ideal purpose and goals of 360-degree feedback?
12. Who needs to be involved when planning a 360-degree feedback project?
13. What motivates people to give honest, objective feedback?
14. What role will managers play in the feedback proces?

Developing Surveys

1. Where can I find surveys that are valid for our organization?
2. Is it more useful to use customized surveys or standardized surveys?
3. What does an organization have to do to develop its own customized 360-degree feedback survey?
4. What’s the best way to research survey items?
5. How long should a survey be?
6. How do you validate a locally researched survey?
7. What are the attributes of a well-constructed survey item?

Preparing for a 360-Degree Project

1. What's involved in administering a 360-degree feedback project?
2. How will 360-degree feedback be collected?
3. What will the feedback be used for?
4. How can you ensure the confidentiality of the feedback process?
5. Why is confidentiality important when using 360-degree feedback?
6. What follow-up development activities should be planned?
7. What skills help 360-degree feedback participants give and receive feedback effectively?
8. What support is needed to make a 360-degree feedback project successful?
9. Should people be required to participate in 360-degree feedback?
10. Who will receive 360-degree feedback?
11. What’s the best way to select feedback givers?
12. What kind of feedback report should be used?
13. How should individual feedback reports be packaged?
14. How should individual feedback reports be distributed?
15. Who will see the results?
16. How much information do supervisors need?

Planning For Individual Development

1. What's involved in planning for individual development?
2. Will trained facilitators be needed to lead developmental planning sessions?
3. How can you help participants accept their 360-degree feedback?
4. How can you help participants analyze their feedback?
5. How can you help participants discuss their feedback with feedback givers?
6. How can you help participants create an individual development plan?
7. What should happen in a meeting with participant and manager or performance coach?
8. Should participants keep a development journal?
9. When is follow-up 360-degree feedback necessary?

Using 360-Degree Feedback in Different Applications

1. What are the most common applications of 360-degree feedback?
2. How is 360-degree feedback used to develop leadership skills?
3. How is 360-degree feedback used in executive coaching?
4. How is 360-degree feedback used to develop teams?
5. How is 360-degree feedback used to develop administrative support personnel?
6. How is 360-degree feedback used for individual development?
7. How is 360-degree feedback used to accelerate the development of core competencies?
8. How is 360-degree feedback used to assess training needs?
9. How is 360-degree feedback used to measure the impact of training?
10. How is 360-degree feedback used to survey team effectiveness?
11. How is 360-degree feedback used to survey customer satisfaction?
12. How is 360-degree feedback used to survey organizational climate?
13. How is 360-degree feedback used in educational institutions?
14. Should 360-degree feedback be used for compensation, downsizing, succession planning and other selection decisions?